To create a user-centric mobile application that simplifies the process of finding and booking local services, ensuring reliability, efficiency, and user satisfaction.
The client identified a market need for a unified platform that connects users with trusted local service providers. Existing solutions were fragmented, leading to user dissatisfaction. Candour Technolabs was approached to design and develop a solution that addresses these gaps, focusing on user experience and operational efficiency.
Diverse Service Categories: Ensuring the app could handle various service types with unique requirements.
Real-Time Availability: Implementing a system that accurately reflects service provider availability.
User Trust: Building features that foster trust between users and service providers, such as reviews and ratings.
Scalability: Designing the backend to handle increasing user loads without performance degradation.
Candour Technolabs adopted a modular approach, allowing for easy addition of new service categories. A robust backend was developed using Node.js and MongoDB, ensuring scalability and performance. Real-time features were implemented using WebSockets, facilitating instant updates and communication. To build trust, a review and rating system was integrated, along with verified profiles for service providers.
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